Service:
Commercial Carpet & Vinyl Installation
Duration:
3 weeks
Date:
Sep 22, 2025
Aging Floors Across an Entire Complex
The client, a property manager overseeing a 12-unit apartment building in Aurora, was facing mounting tenant complaints about worn carpet and peeling vinyl. With several leases up for renewal and two vacant units to fill, the property needed a full flooring overhaul, fast. The challenge: complete the work across occupied and vacant units without disrupting tenants or dragging out the timeline.
Coordinated Execution Across 12 Units
1. Property-Wide Assessment
Walked all 12 units with the property manager to assess damage and prioritize scheduling.
Created a phased install plan to minimize tenant disruption.
2. Standardized Material Selection
Selected durable, cost-effective vinyl plank for kitchens and bathrooms, built to handle tenant turnover.
Chose commercial-grade carpet for bedrooms and living areas for longevity and easy maintenance.
3. Phased Installation
Started with the 2 vacant units to get them market-ready immediately.
Rotated through occupied units with 48-hour advance notice to tenants, completed each unit in under one day.
4. Final Inspection
Conducted walkthrough with property manager after each phase.
Provided documentation for property records and future maintenance.
Full Complex, Zero Complaints
12 units completed in just 3 weeks
Vacant units listed and leased within 10 days of completion
100% tenant satisfaction, no complaints or lease cancellations
Property manager has since contracted Alto for 2 additional properties
"Managing a flooring project across occupied units is usually a nightmare. Alto made it seamless. They communicated with tenants directly, showed up when they said they would, and delivered quality work in every single unit. I'm already using them for my other properties."
Marlo
Property Manager
