Service:
Hardwood & Laminate Installation
Duration:
10 days
Date:
Nov 8, 2026
A Deal on the Verge of Falling Through
The client, a realtor with a $485K listing in Naperville, hit a wall when buyers flagged damaged hardwood floors during inspection. The seller didn't want to drop the price, and the buyers were ready to walk. With the closing date just three weeks out, the realtor needed a fast, affordable solution to save the deal, without a full floor replacement.
Saving the Sale with Smart Solutions
1. Rapid Response
On-site within 24 hours of the realtor's call.
Assessed the damage and identified a targeted repair plan to avoid full replacement.
2. Strategic Repair & Refinish
Replaced only the damaged hardwood sections in the main living area.
Refinished and color-matched the existing floors for a seamless look.
3. Laminate Upgrade
Recommended cost-effective laminate for the basement bonus room to address secondary buyer concerns.
Installed in one day with zero disruption to the upstairs work.
4. Deadline Delivery
Completed all work 4 days ahead of the re-inspection date.
Provided a walkthrough with both the realtor and seller to confirm quality.
From Problem to Closing Table
Full repair and installation completed in 10 days
Buyers approved floors at re-inspection, deal saved
Seller avoided a $15K price reduction
Realtor has since referred Alto to 4 other agents in her office
"I've worked with a lot of contractors, and most of them can't move fast enough for real estate timelines. Alto gets it. They showed up fast, communicated every step of the way, and delivered quality work that helped us close. I've already sent them three more referrals."
Jennifer
Realtor, Keller Williams
